Policies

Return & Exchange

We want you to be completely satisfied with your order. Please review our return policy below or contact our team for assistance.

Return Authorization

To initiate a return, please contact our customer service team at [Phone Number] or email us at [email@placeholder.com]. Please complete our Return Request Form and include it with your shipment so that your return can be processed.

Return Authorization (RA) numbers will be issued for all returns. Unauthorized returns are not accepted.

A 15% restocking charge is applied to returns on correctly filled orders of non-defective products. Return transportation must be prepaid in every case.

Damaged Items

Some items were damaged when received. What do I do?

Contact our customer service team at [Phone Number] as soon as the damage is discovered. Keep all of the original packaging material until the damage claim has been resolved.

Need help with a return?

Our customer service team is available Mon–Fri, 8am–6pm EST.

Contact Us